A modular and customizable offer
Our comprehensive offer covers the entire value chain of Self-Banking services and has been conceived to improve the Branch model.
- Front-end best practice Advanced and customised user interface design
- Cutting-edge architecture A new infrastructure allowing a flexible and simplified integration with Customers' legacy systems and third parties databases (e.g., PA)
- Advanced monitoring Dedicated help desk with monitoring systems and cash forecasting
- Total Quality Maintenance Proactive maintenance and dedicated resources for vendors coordination
- Best Multivendor Integrator A multivendor approach for hardware management, as well as technologies and processes certified for a wide range of devices
- LogisticsServices for asset management, installation and handling
- Smart Branch Ecosystem Solutions for the integration of Branch Self-Banking instruments, supporting network transformation
We offer a revolutionary front-end with an innovative, intuitive design that enhances the Customer experience through fast execution and value-added services.
Key features include:
- Tablet-like Touch Experience for ease of use.
- Multiple functionalities for versatile operations.
- Dynamic profiling based on customer behavior, available across all functions.
- On-app cardless withdrawal for convenience.
- Advanced Advertising and Content Management System to optimize engagement.
- Value-added services to improve channel profitability.
- Integrated CRM for seamless commercial engagement.
Our advanced monitoring and maintenance systems ensure top efficiency with:
- Proprietary machine learning platform for proactive monitoring, resolving up to 95% of anomalies remotely.
- Dedicated support desk, Cash Forecast, and predictive maintenance to prevent downtime.
- Performance Management Dashboard for full control, even from mobile.
Our self-service solutions go beyond ATMs, offering:
- Assisted self-service cashpoints, multifunction totems, and kiosks.
- Full range of self-service options for information and payment services (e.g., PagoPA Payments, Public Health).
- Ultra-light totems for in-branch/out-branch reception.
- Remote advisory posts and kiosks for cash/no-cash payments.
- Proprietary multichannel management platform for faster, easier transactions, fully integrated with customers' legacy systems and third-party databases.
Nexi’s modular and customizable service models are designed to meet the specific needs of our Partners.
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