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ATM and Self Banking

ATM and self banking

A modular and customizable offer

Our comprehensive offer covers the entire value chain of Self-Banking services and has been conceived to improve the Branch model.

  • Front-end best practice Advanced and customised user interface design
  • Cutting-edge architecture A new infrastructure allowing a flexible and simplified integration with Customers' legacy systems and third parties databases (e.g., PA)
  • Advanced monitoring Dedicated help desk with monitoring systems and cash forecasting 
  • Total Quality Maintenance Proactive maintenance and dedicated resources for vendors coordination
  • Best Multivendor Integrator A multivendor approach for hardware management, as well as technologies and processes certified  for a wide range of devices
  • LogisticsServices for asset management, installation and handling
  • Smart Branch Ecosystem Solutions for the integration of Branch Self-Banking instruments, supporting network transformation

We offer a revolutionary front-end with an innovative, intuitive design that enhances the Customer experience through fast execution and value-added services.

Key features include:

  • Tablet-like Touch Experience for ease of use.
  • Multiple functionalities for versatile operations.
  • Dynamic profiling based on customer behavior, available across all functions.
  • On-app cardless withdrawal for convenience.
  • Advanced Advertising and Content Management System to optimize engagement.
  • Value-added services to improve channel profitability.
  • Integrated CRM for seamless commercial engagement.

Our advanced monitoring and maintenance systems ensure top efficiency with:

  • Proprietary machine learning platform for proactive monitoring, resolving up to 95% of anomalies remotely.
  • Dedicated support desk, Cash Forecast, and predictive maintenance to prevent downtime.
  • Performance Management Dashboard for full control, even from mobile.

Our self-service solutions go beyond ATMs, offering:

  • Assisted self-service cashpoints, multifunction totems, and kiosks.
  • Full range of self-service options for information and payment services (e.g., PagoPA Payments, Public Health).
  • Ultra-light totems for in-branch/out-branch reception.
  • Remote advisory posts and kiosks for cash/no-cash payments.
  • Proprietary multichannel management platform for faster, easier transactions, fully integrated with customers' legacy systems and third-party databases.

Nexi’s modular and customizable service models are designed to meet the specific needs of our Partners.

Basic outsourcing offer

We provide the supply of the basic application platform, which includes essential components for seamless operations:

  • Terminals Manager
  • Front-end with Standard Functionalities
  • Advanced Monitoring

Nexi’s Fleet Management: the carefree service

We specialize in managing the entire self-service value chain, acting as your single point of contact for complex channels that require significant investment.

 

Our solutions are designed to meet the evolving needs of the self-service industry, offering:

  • Speed: We accelerate your projects with our streamlined operating platform.
  • Saving: Enjoy an all-inclusive annual rental for every machine, with complete service management to optimize operating costs.
  • Quality: Benefit from Total Quality Management and advanced monitoring with premium services.
  • Innovation: Our Digital Factory helps drive your innovation and transformation goals.
  • Branch transformation: Leverage the expertise of Nexi’s teams to support the evolution of your distribution model.

We are here to simplify your self-service operations and help you stay ahead in a rapidly changing market.

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